MBL, LLC dba Serendipity Design VA is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards.

 

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

 

Technical Specifications

This website is built on the Wix platform and relies on the following technologies for conformance with WCAG 2.1: HTML, CSS, and JavaScript.

 

This website may contain links to third-party platforms including LinkedIn and Instagram. While we strive to link only to accessible content, we cannot guarantee the accessibility of external websites or third-party platforms and are not responsible for their content.

 

Known Limitations

We have not yet completed a full formal accessibility audit of this website. If you encounter any barriers while accessing our content, please contact us so we can address them promptly.

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We welcome your feedback on the accessibility of the Serendipity Design VA website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:

 

Laura Neuman

Email: lneuman@serendipitydesignva.com

Phone: 703-608-5095

 

We aim to respond to accessibility feedback within 24 hours.

 

Formal Complaints

If you are not satisfied with our response, you may contact the U.S. Department of Justice, Civil Rights Division, regarding ADA-related concerns.

 

This statement was last reviewed on February 23, 2026.